Training for the Retail Industry
engage and develop your people
Training for the Retail Industry
Invest in your people – they are your Brand Ambassadors
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Create a consistent and on-brand customer experience
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Tighten up your sales cycle – Convert more footfall into sales
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Understand the customer lifestyle and encourage solution selling – leading to better retention and more repeat custom
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Develop unity as a business – bringing all departments together with one voice
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Sharpen and successfully articulate your USP in a clear and customer-centric way
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Generate team engagement from both a shop floor level and a Head Office level
Natural Training collaborates with retail clients, by providing highly practical and innovative sales solutions. We work within all areas of the business, including sales, marketing, customer service and leadership teams. Your people are on the go – you need something with energy and high impact! This is what we do best.
Here’s what our customers have to say:
“We have had other training previously but this training and in particular the way it was delivered was exceptional. The team and I were fully engaged from minute one to the end of the session, it then prompted self reflection and our performance as a team.”
Jamie Homer, Customer Service Manager, Asics – View Case Study
“Engaging, motivating, challenging and above all very rewarding and inspiring.”
Jackie Duignan, National Training Manager, Clarins Group – View Highlights Video
To learn how we can address some of these challenges within your business, contact us via the form on the right hand-side.
Ideas For Your Training
- Field Sales Skills – Turning natural client relationships into sales revenue
- Customer Experience – Increased sales and customer satisfaction. Includes handling customer complaints (after sales teams)
- Consultative Sales Training – Finding solutions and interacting with customers at a higher level.
- Key Account Management – A combination of account planning, value and negotiation that will galvanise your sales efforts
- Customer Loyalty – tools and techniques for encouraging repeat customers and recommendations
- Leadership Skills – Great teams aren’t born, they are made. We can help you to create and nurture a winning team.
Contact us on the right for more detail on the above courses and more. All of our training is designed to you suit your business needs and your team’s natural authentic style.
Check out our whitepaper on Authenticity and its importance to the world of sales and retail.
