Natural Training Sales Blog

Developing A Win Strategy

One of our clients in the financial industry have a big talent pool of very smart and capable individuals. They go for multi-stake holder, big complex deals, where they sell their financial solutions that help fund companies looking to acquire or merge with other companies and raise funds for big infrastructure projects etc. The challenge…

How To Build Your ‘Empathy Muscle’

Empathy is the ability to perceive what others are feeling and thinking without having to express it in words. How do empathetic people capture signs of the emotional and cognitive state of those they are talking to without conversation? Every single one us unconsciously sends out signals about our emotions through our tone of voice,...

Are You Guilty Of Overselling?

The deal you worked so hard to secure has just slipped through your fingers and you can’t understand why.  You have the gift of the gab and the prospect was in the palm of your hand, but then everything unraveled in seconds before your very eyes.  This is a salesperson’s worst nightmare and one of…

Lies – The Ultimate Sales Sin

English actor David Suchet says; “A successful swindler has to be a great salesman even more than a great actor.” The “salesman” has long held disreputable connotations, ever since the days of the door-to-door snake oil salesman. Many people cringe when confronted with a sales person because of past misconceptions that persuading, lying, and luring…

Little Things Mean A Lot

We now live in a consumer driven society, constantly bombarded by instructions to ‘buy this’ and ‘click here’ and increasingly we find ourselves as customers becoming ever more faceless, nameless ‘data’ to be sold to – or ‘traffic’ to be driven to a sale! I, for one, as a consumer, customer, client and general spender…

The Beauty Of Simplicity

I love the logo for ‘Yoga Australia’… (Notice that her yoga pose involves curving her leg and arching her back to create the shape of Australia) This logo, like many of the simple ideas out there, probably didn’t happen in 5 minutes. It was probably the result of dozen of logo suggestions, built on countless…

Feedback Is The Breakfast Of Champions

Successful people differentiate themselves from others because they proactively seek feedback from their colleagues, managers and even friends – they know how critical this is to improving their performance. They are also well aware of the key role that providing effective feedback plays in the development of their teams.   Here is a story below:…

I Just Want To Talk To A Real Person!!!

It happens to the best of companies, those with top-notch customer service representatives who are well-trained and knowledgeable. A customer slips through the cracks and gets put in limbo…”Please wait for the next available representative.” Responsive customer service is essential in building relationships with customers that lead to brand loyalty and long-term sales. One poor…

What Jim Carey Can Teach Us About Presenting

This presentation from Jim Carey is one of the better ones that we’ve seen at Natural Training in years… The reason being, he has clearly spent a huge amount of time getting the balance right: the balance between human, pathos and genuine insight to ensure the audience are absolutely thrilled. We received this presentation saying…

Ain’t No Cure For The Summertime Sales Blues……Or Is There?

As the mercury rises in the thermometers, do your sales start to drop? You’ve certainly felt the summertime blues when sales slow down during the long summer months. Everyone’s either on holiday with the family or volunteering for some fabulous charitable or sporting event. There are things you can do though that will change the…

Congratulations A-Level Students

Well done to everyone who received their A-level results today! It’s an exciting time, as you see the results of your hard work (or not!). No matter what your next step is, remember the following three really important life rules: 1.  In life, you get what you deserve.  IF you have worked hard and get…

Be The Winner

Professor Graham Jones of the University of Wales has tried to understand more about mental toughness by extensively interviewing 10 elite athletes. What did he find? His blueprint for becoming elite in your own profession is: 1. You have unshakeable self belief. 2. You bounce back from setbacks with increased determination to succeed. 3. You…

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